All payments on our site are secure thanks to our partners.

What payment methods do you accept?

We accept payments:

by credit card (Visa, MasterCard and American Express)
by Paypal
by Google Pay (account activated)

Is the payment secure?

Yes, of course. Payments by credit card on the website are made via the secure payment system Stripe.com, Paypal and Google Pay (account activated)

Where is my payment data kept?

Skintifique does not store any personal payment information. These details are kept by our secure partners PayPal and Stripe.

When will my card be charged?

Your card will be charged as soon as your order is accepted.

What can I do if my payment has been refused?

Here are some details to check if your payment was ever refused:

Make sure your payment details match what you entered.
Is your card expired?
Maybe your bank refused the payment because of a payment ceiling. The best method to understand the reasons is to contact them.

In case your situation does not correspond to any of these points, contact us directly. We are happy to assist you.

I have a promo code, how can I use it?

Input your promo code in the "Promo code" section of your shopping cart page on your computer or phone. Then tap "Enter" to validate your promotional code and get your offer/credit.

Can I use multiple coupon codes when placing an order?

Our offers are not cumulative. For this reason, the promo code field can only be filled by one code when validating your cart. You can choose the most interesting offer for you if you have come across two valid coupons.

I validated my order but forgot to enter my promo code

Once the order has been validated, we are no longer able to take a promo code into account.